♥ Reliable IT Solutions You Can Trust ♥
Tech problems?I've got you.
Fast, friendly, and affordable computer help for your home. I fix PCs at your kitchen table anywhere in central Maine, or remotely, wherever you are in the US.
How it works
Three simple steps. No surprises.
Book your visit
Pick a service and a time that suits you. The flat $55 diagnostic fee reserves your appointment and gets credited toward the repair.
I find the real problem
At your home in central Maine or over a secure remote session you watch live. I explain what's wrong in plain English and quote the fix before touching anything else.
Fixed, and explained
You approve the price, I do the work, and I show you what changed, with written steps if you want them. Labor past the first hour is $70/hr, always agreed first.
What I do
Services people actually need
Honest pricing, published right here. The $55 minimum applies to every job, and you always approve costs before work starts.
PC Repair
From slow computers to crashes: I find the real problem and fix it.
$55 diagnostic + parts and labor On-site or remoteVirus & Malware Removal
Pop-ups, scareware, and sluggish behavior cleaned out, with your files kept safe.
$100 to $175 On-site or remoteFlat-Rate Tune-Up
Startup cleanup, updates, and a speed check so your computer feels new again.
$75 to $125 On-site (central Maine)Network & Wi-Fi Setup
Router setup, dead-spot fixes, and honest answers about your internet.
$75 to $150 On-site (central Maine)Patient Tech Lessons
One-on-one help learning your own computer, tablet, or Wi-Fi. No judgment.
$55 first hour, then $70/hr On-site or remoteData Backup & Recovery
Photos, documents, and memories protected, or brought back.
$50 to $150
Remote support, nationwide
Help without leaving your chair
Most software problems can be fixed remotely. You watch everything happen on your own screen, live, and you stay in control the whole time.
- Secure screen sharing with RustDesk or AnyDesk, started only by you
- A signed consent form before any session, every time
- End the session whenever you like by closing the app
Meet Kait
A real person, not a call center
I'm Kaitlin "Kait" Guy, and KaitTech is me. I built this business for the people big tech support leaves behind: seniors, busy families, and anyone who'd rather have a patient human explain things at their own pace.
No jargon. No judgment. No question too small.
More about meGood questions
Answers up front
How much does a computer diagnostic cost?
The diagnostic fee is a flat $55, and it is credited toward your repair if you go ahead with the fix. $55 is also the minimum charge for any job, and labor over one hour is billed at $70 per hour. You always approve the price before work begins.
Can you fix my computer remotely?
Yes. Many problems, like slowness, pop-ups, email trouble, and software issues, can be fixed remotely anywhere in the US. I use a screen-sharing tool called RustDesk or AnyDesk. You see everything I do on your screen, and nothing happens until you have signed a consent form and invited me in.
Is letting someone access my computer remotely safe?
With the right process, yes. I only connect through RustDesk or AnyDesk after you sign a written consent form, you watch every action live on your own screen, and you can end the session at any moment by closing the app. I never connect without an appointment you booked.
Where do you offer in-person visits?
On-site visits are available in central Maine. If you live outside central Maine, I can still help remotely with most software problems, anywhere in the US.